Refund Policy:

At GlowFase.com, we stand behind the quality of our products and strive for 100% customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Refund:

We offer a 30-day money-back guarantee on all unused products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Eligibility for Refund:

Products that have been used or modified in any way, including cutting wires or altering the product’s original state, are not eligible for refunds.

Process for Refunds:

To initiate a return, please contact our customer service team at [contact email] within 30 days of receiving your order. Please provide your order number and a brief explanation of the reason for the return.

Once your return request is approved, we will provide you with instructions on how to return the product. Please ensure that the product is securely packaged to prevent damage during transit.

Refund Processing:

Upon receiving the returned item, we will inspect it to ensure that it meets the eligibility criteria for a refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions about our refund policy or need assistance with a return, please contact us at [email protected] . We’re here to help!